PRIVACY POLICY
1- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The person responsible for the processing of personal data and owner of the website https://hotelmarea.es/ is MAREA COVELO SC. Commercial Company with registered office at Rúa Peirao do Covelo, nº 14, Samieira, Poio, 36992 – Pontevedra, (Spain) and holder of CIF number J06963607 and registered in the Commercial Registry of Pontevedra, (hereinafter Hotel Marea)
Hotel Marea has taken the necessary technical and organizational measures to comply with data protection regulations in relation to the personal data it processes.
The contact details of Hotel Marea in relation to data protection are:
+34 649 823 540
[email protected]
2- WHAT TYPE OF PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSE?
1-Types of personal data we process
For reasons of confidentiality, we collect the least amount of data possible from our clients, beyond that which they provide us voluntarily or that which the Law requires us to collect and retain in the case of reservations made through booking engines.
We may collect and process the following categories of personal data:
to. Name, treatment, gender.
b. Your contact details, the telephone number if you make a reservation by telephone and leave them with us, your email address if you make a reservation with us from your email or those data required by the reservation engine to make a reservation.
c. In the case of our employees, identification data, social security data, bank data and all that is necessary for the development of the employment relationship.
d. Identification data of our suppliers and their contact persons if they are companies.
and. Images captured by our video surveillance cameras.
F. Information collected when you use our website and other digital media, where applicable.
When you use our website we may record your IP address, browser type, operating system, referring website and web browsing behavior.
2-Your personal data will only be used for the following purposes:
to. Register you in our database if you make a reservation, if you provide them to us or make the reservation through a reservation engine.
b. Carry out the necessary commercial and administrative procedures with the users of our website and our clients or potential clients.
c. At HOTEL MAREA we process the information that you provide us with in order to respond to the request for information that you send us, provide you with information about our services, internally and externally manage your reservations or the provision of our services, as well as the purchases we make from our suppliers, as well as comply with the legal obligations arising from said activities.
d. Communicate with you to respond to your queries and process your complaints or obtain your opinion about the quality of our Hotel, our services or the treatment received.
and. Record the images captured by our video surveillance cameras for security reasons. These images may be transferred to the Police or the judicial authority upon request.
F. Likewise, the data that may be collected during your browsing will be processed with the aim of providing access to the online content of the website, as well as responding to the requests of website users, keeping a statistical record of visits (IP addresses , browser data, country, page accessed, etc.) in order to help us develop better services and products, optimize our offer and provide more effective customer service and improve the design and content of our websites .
g. The data of our clients and suppliers will be processed, within the contractual relationship that links them with us, in compliance with administrative, tax, accounting obligations and, where appropriate, in compliance with the citizen security law.
In accordance with the LSSICE, we inform you that HOTEL MAREA does not practice SPAM, therefore, it does not send commercial emails by e-mail if it does not have the necessary legitimacy. In any case, you will always have the possibility of withdrawing your consent to receive our communications.
We will not process your personal data for any other purpose than those described in this Policy, except for legal obligation or judicial requirement.
Your personal data will not be subject to decisions based on automated treatments that produce effects on you.
3- WHAT IS THE LEGAL BASIS THAT LEGITIMATES THE PROCESSING OF YOUR DATA?
The legal basis that legitimizes the processing of your personal data is your express consent granted to carry out the purposes described above, which will be requested at the time you request information from us.
In the event that a commercial relationship arises between you, whether as a client, as a supplier or as an employee, and HOTEL MAREA, the legal basis that will legitimize the processing of your personal data will be the execution of the contractual relationship that will have been generated, as well as as, where appropriate, compliance with the corresponding legal obligations.
The legal basis that legitimizes the processing of images recorded by our video surveillance cameras is our legitimate interest in maintaining the security of our facilities.
4- CONSERVATION PERIOD How long will we keep your data?
The personal data you provide us will be kept for the time necessary to manage the information you request, as well as to manage the reservations made by our clients or for the fulfillment of any contract generated between HOTEL MAREA and third parties.
The images recorded by our video surveillance cameras will be kept for 30 days, unless at the request of the police or judicial authority they must be kept for longer. In these cases they will be kept properly blocked.
Once the data has met the needs for which it was collected, we will permanently delete it. However, we will retain your data longer if necessary to comply with legal obligations. Likewise, it may be necessary to keep them for the time necessary for the legal responsibilities that arise to expire.
The data you provide us to start a personnel selection process at HOTEL MAREA will be kept for a maximum period of one year. Subsequently, if you have not joined HOTEL MAREA and are not part of a selection process, they will be deleted and we will not keep a copy.
The personal data of our workers will be kept for the duration of their employment relationship with HOTEL MAREA and, subsequently, during the legally stipulated periods.
5- TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
Within our organization your personal data will be processed by duly authorized personnel, and, if necessary or practical to fulfill the purposes indicated above, it may be processed by third parties.
The categories of recipients to whom your personal data may be communicated are the following:
- Third parties appointed as data processors, such as IT providers, consultants and advisors and other companies that provide auxiliary services.
-Public entities and organizations, exclusively for the purpose of complying with the corresponding legal obligations.
-Other providers to whom, where appropriate, your personal data may be transferred to financial institutions, fraud detection service providers, etc., if applicable.
-Video surveillance management company.
In any case, all the third parties mentioned above will have previously signed the corresponding confidentiality commitment following our instructions in accordance with current personal data protection regulations, will be subject to the duty of professional secrecy or will act in compliance with a legal obligation. .
The information that you provide us through this website will be hosted on the servers of HOTEL MAREA.
6.- WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
If you wish to exercise the rights that the data protection regulations grant you, please send us an e-mail to the following address [email protected] indicating in the subject the right you wish to exercise and attaching a copy of your national identity document. or passport.
The Rights that current regulations recognize and that, where appropriate, you can exercise are:
Right of Access to data:
You have the right for HOTEL MAREA to inform you whether or not your personal data is being processed and, if the processing is confirmed, it will enable your access by providing you with the following information:
-The purposes of the treatment.
-The categories of data in question.
-The term or criteria for data conservation.
Right to rectification of data:
You will have the right for HOTEL MAREA to rectify your data when it is inaccurate or incomplete through an additional corrective statement.
Right to Deletion of data:
The interested party will have the right to have HOTEL MAREA delete their data when:
-The treatment is illicit.
-The interested party has withdrawn his consent.
-They are no longer necessary in relation to the purposes for which they were collected or processed.
-The interested party has exercised the right to object and other legitimate reasons for the processing do not prevail.
-The data must be deleted to comply with a legal obligation of UPPER.
The interested party will not have the right for HOTEL MAREA to delete their data when the processing is necessary:
-To exercise the right to freedom of expression and information.
-To comply with a legal obligation of HOTEL MAREA.
-For the formulation, exercise or defense of claims.
-For public interest based on current legislation for reasons of public health or for historical, statistical or scientific research purposes.
Right to Data Portability:
You have the right for HOTEL MAREA to transmit your data to another person responsible for the treatment or to the same interested party, through a structured format that is commonly used and machine readable, when the treatment is carried out by automated means and is based on:
-The consent of the interested party for specific purposes.
-The execution of a contract or pre-contract with the interested party.
The right to data portability will not apply when:
-Transmission is technically impossible.
-May negatively affect the rights and freedoms of third parties.
-The treatment has a mission of public interest based on current legislation.
Right to Limitation of treatment:
The interested party will have the right to oppose the processing of their data carried out by HOTEL MAREA for reasons related to their particular situation, when the processing is based on:
-Direct marketing.
-Profiling.
-Legitimate interest of the person responsible or third parties, provided that the interests or rights and freedoms of the interested party do not prevail, especially if it is a child.
-Historical, statistical or scientific research, unless the treatment is necessary for reasons of public interest.
Even if the interested party objects to the processing of their data, HOTEL MAREA may continue processing them as long as its legitimate interest prevails over the interests or rights and freedoms of the interested party in a judicial procedure that justifies it.
HOTEL MAREA must inform the interested party of the right to oppose the processing of their data explicitly, clearly and separately from any other information, at the time of the first communication.
Right to object:
It is the right not to have their processing carried out or to have it ceased when their consent for the treatment is not necessary, due to the concurrence of a legitimate and well-founded reason, referring to their specific personal situation, that justifies it. , and provided that a Law does not provide otherwise.
Right not to be subjected to profiling:
The interested party will have the right not to be subject to profiling whose purpose is to make individual decisions based on automated data processing and aimed at evaluating, analyzing or predicting the following personal aspects:
-Professional performance.
-Economic situation.
-Health.
-Personal preferences or interests.
-Reliability.
-Behavior.
-Location or movements of the person.
When profiling is based solely on automated processing:
-The interested party will have the right to be informed if the decision that may be taken may produce legal effects that significantly affect them.
-The interested party will have the right to obtain human intervention from HOTEL MAREA, to express their point of view and to challenge the decision, if the treatment has been authorized by:
-The explicit consent of the interested party.
-A contract between HOTEL MAREA and the interested party.
It will not apply to the right not to be subject to profiling when the decision that may be taken as a result of it is authorized by:
-The explicit consent of the interested party.
-A contract between HOTEL MAREA and the interested party.
-A treatment based on current legislation.
7-CLAIM BEFORE THE CONTROL AUTHORITY:
If you consider that HOTEL MAREA has violated any of your rights protected by the personal data protection regulations or that it has violated any obligation regarding the protection of Personal Data, you have the right to file a claim with the supervisory authority. The competent authority in Spain is the Spanish Data Protection Agency located at Calle Jorge Juan, 6. 28001 – Madrid.
Tel. 901 100 099 - 912 663 517
You can also submit an electronic claim through the electronic headquarters that is available on its website https://www.aepd.es
8-LEGISLATION AND JURISDICTION
This privacy policy is governed in each and every one of its extremes by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to to the processing of personal data and the free circulation of these data.
It is also governed by Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. Likewise, our website is governed by Law 34/2002, of July 11, on information society services and electronic commerce.
The Users of this Website are subject to the Spanish legislation and jurisdiction to which they expressly submit, with the Courts and Tribunals of Pontevedra being competent to resolve all conflicts arising from or related to its use.
9- ADDITIONAL INFORMATION
SAFETY MEASURES:
The data you provide us will be treated confidentially. HOTEL MAREA has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.
SSL CERTIFICATE (SECURE SOCKETS LAYER)
The SSL CERTIFICATE provides authentication, privacy and security of information between HOTEL MAREA and the user. HOTEL MAREA has a security certificate that is used to make secure connections and is established using pre-established keys, encoding and decoding all data sent until the connection is closed.
LANGUAGE
The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction, in any of the versions provided in other languages, the Spanish version will prevail.
10-UPDATE
This Privacy Policy was last updated in August 2024 but may be updated at any time. We recommend that you consult it every time you access our page in case it has been altered.
